7. Follow Through,

7. Follow Through. Most winning bidders will expect you to take the
initiative to complete the transaction after the auction ends. Contact
winning bidders by email within a half-day (a half-hour is better) after
the auction ends and restate the details of your sales requirements.
Keep a record of all documents, including the auction ad and all
emails, for reference. Provide the buyer with a receipt. After the transaction
is complete, don’t forget to submit feedback on the winning
bidder.
eBay Retailers
If you sell regularly on eBay, you will need to develop a system for
handling auctions that will keep you well organized and responsive
to buyers. It doesn’t take more than two or three auctions at the
same time to completely confuse you if you aren’t organized to
handle the action.
8. Use an Auction Management Service. If you sell routinely, use an
online auction management service to manage your eBay business.
The benefits far outweigh the cost.
9. Provide Good Customer Service. You are the seller, and the winning
bidder is your customer. The customer is always right. Put customer
service first. Keep a cheerful attitude. It’s your responsibility to
set a cheerful tone for the follow-through process. On eBay, customer
service is the name of the game.
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This top 9 list will help you focus on what’s important for success in
auctioning your items on eBay. Always keep in mind that excellent
customer service has come to be expected online, and eBay is no
exception.