Reputation

Reputation
The feedback system works a little differently on Half.com. Only sellers
get feedback. After all, the buyer buys for a fixed price immediately
with a credit card. Therefore, why rate buyers? Consult the Half.com
rating guide to learn how to rate sellers.
The feedback is based on how quickly the seller confirms the order,
how quickly the seller ships, how well the seller classifies the condition
of merchandise, and how well the item is packaged for shipping.
Selling on the Half
As a seller, you have to be on your toes to remain successful. Just as in
eBay auctions, good customer service is a must.
When you are just a casual seller, you may not worry too much about
your reputation. Nonetheless, the system requires that you give good
customer service. In the spirit of eBay and Half.com, you need to
make an effort to take care of details and ship promptly. Most merchandise
is shipped by the US Postal Service media rate, which is slow.
Any delays you add to the inherently slow shipping will be agonizing
to many customers.
Selling Procedures
It’s easy to offer an item for sale. You just enter the ISBN number (for
books) or the UPC number (for other items), the price, the condition,
and comments. You can also offer shipping by Priority Mail (faster
than Media Rate). Your item goes into the vast Half.com catalog; that
is, the item appears in stock.
It’s your responsibility to ship the item adequately packaged. When
someone buys your item, you are notified via email by Half.com and
must confirm within 48 hours that you have the item and will ship it.
You must then ship within 24 hours after confirmation. If you do not
follow this procedure, the order may be canceled, subjecting you to a
low feedback rating. If you’re slow, you may not get a top rating.